Job Description Job Description: As a Customer Service Representative , are you looking for an opportunity to be part of a team? You will support our Property & Casualty insurance team in delivering exceptional service every day. Key Responsibilities: Serve as the primary point of contact for clients regarding their Property & Casualty insurance policies. Answer phone calls, emails, and other inquiries promptly and professionally. Assist clients with policy questions, billing inquiries, coverage explanations, and document requests. Process policy changes, endorsements, cancellations, reinstatements, and certificates of insurance. Ensure client records are accurate and up-to-date in the agency management system. Qualifications: High school diploma or equivalent; college degree preferred. 1-3 years of experience in an insurance customer service role, ideally in Property & Casualty lines. Active Property & Casualty Insurance License required (or willingness to obtain within a set time frame). Working knowledge of P&C insurance products (auto, home, renters, general liability, etc.). Strong organizational, communication, and problem-solving skills. If you're ready to take your career to the next level and join a team that values excellence and innovation, we encourage you to apply today. For additional information on this opportunity, please contact Mike O’Hern directly at 218.212.7479 Resumes may be confidentially sent to mike.ohern@gogpac.com All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time. gpac
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